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cb77game Casino / Mobile
YOUR DATA MATTERS

cb77game Privacy Policy: How We Handle Your information

This policy explains what information cb77game collects when you use your account, how that information is stored, and what choices you have over it. Availability of our services depends on local law and is accessible only where permitted in your region.

  • Account data kept under access controls
  • Easypaisa and Raast transaction records retained securely
  • Support contact available for data queries
  • Live casino and slots
POLICY GROUND RULES

What This Policy Covers and How We Apply It

When you create an account with cb77game, we collect the details you submit during registration — your name, contact information and any payment method you link, such as Easypaisa or Raast. We also record activity generated during your session: pages visited, games opened and wallet transactions processed through your account. This data is used to operate your account, process transactions and respond to support requests you raise with us. We do not sell your personal details to third parties for their own marketing. Where we share data with payment processors — for example, when an Easypaisa transfer is initiated — that sharing is limited to what is necessary to complete the transaction. We retain your records for as long as your account remains active and for a period after closure where required by applicable law in Pakistan. You can ask us to review, correct or delete records tied to your account by contacting our support team through the routes listed on this page. Data handling practices may be updated; the current version of this policy is always shown here.

  • Easypaisa

    Transaction records linked to Easypaisa deposits or withdrawals are processed and stored solely for account reconciliation and support.

  • Raast

    Raast payment data is shared only with the payment processor at the point of transfer and is not retained beyond what the transaction requires.

  • Account wallet

    Your wallet balance history is visible in your account dashboard after login and forms part of your personal account record.

POLICY SCOPE DEFINED

Where This Policy Applies and What It Does Not Cover

Understanding the boundaries of this policy helps you know exactly what we are responsible for and where other terms or third-party rules take over. Our policy applies to data collected directly through the cb77game platform — your account, wallet and in-session activity. It does not extend to services outside our direct control.

  • Account access

    All data collected when you log in, update account details or navigate between sections of the platform falls within this policy.

  • Transactions

    Payment records for Easypaisa, Raast and other linked methods are covered here, but the payment provider's own terms also apply to their side of the transfer.

  • Site content

    Pages, game lobbies and promotional content served directly from cb77game are within scope. Data generated inside third-party game engines may be governed separately by the studio.

  • Third-party services

    Links to external sites, payment gateways or support tools operated by others are outside this policy. We recommend you read their terms before sharing any information with them.

YOUR ACCOUNT CHOICES

Practical Steps You Can Take Over Your Own Data

You have real, actionable choices over the information we hold. Reviewing your account record is straightforward — log in and open your account dashboard to see the profile details, linked payment methods and transaction history stored against your account. If any detail is incorrect, you can update it directly in account settings or ask our support team to correct it on your behalf. Want to know exactly what data we hold? Raise a request through the support contact route on this page, and we will respond with a summary of your record. If your account is no longer active and you want records removed, you can submit a deletion request; we will process it subject to any retention period required under applicable law in Pakistan. Every request is handled individually — we do not apply automated decisions to data queries.

  • Review your record

    Open your account dashboard after login to see profile details, linked payment methods such as Easypaisa or Raast, and your full transaction log.

  • Correct account details

    Update your name, contact information or linked wallet in account settings. For fields you cannot edit directly, contact support and we will action the correction.

  • Raise a data question

    Contact us through the support routes on this page. Describe what you would like to know or change and we will respond with the relevant record summary.

  • Request removal

    If you want records deleted after account closure, submit a request to support. We process it within the retention window required by applicable local law.

REACH OUR TEAM

How to Contact Us About This Privacy Policy

If you have a question about how your data is handled, want to correct something on your account or need a record summary, our support team is the right starting point. Use the contact routes below; describe your query clearly and include your registered account details so we can locate your record without delay.

  • Live Chat

    Open the chat widget from any page after login to speak with a support agent directly about your account data or a specific privacy query.

  • Email Support

    Send your query to our support email address listed in your account settings. Include your registered contact details and a clear description of your request.

  • Account Help Centre

    The Help Centre inside your account dashboard covers common privacy questions, account correction steps and data request procedures without needing to contact an agent.

HOW WE PROTECT DATA

Data Handling, Cookies, Security and Record Retention

We approach data handling as an ongoing obligation, not a one-time setup. Access controls, encrypted connections and session management work together to keep your account record protected. Our cookie use is limited to what is necessary for the platform to function correctly across your devices — so your session stays intact whether you switch from a phone to a desktop mid-session. Retention periods follow applicable law in Pakistan; records are not kept beyond what is required. If this policy is updated, the revised version is published here and takes effect from the date shown at the top of this page.

  • Cookies and session data

    We use cookies to maintain your login session across devices and remember account preferences. No tracking cookies are shared with advertising networks for targeting purposes.

  • Account security controls

    Access to your account record is protected by login authentication. If you suspect unauthorised access, contact support immediately through live chat or email.

  • Data retention periods

    Your account record is kept while your account is active. After closure, retention follows the period required under applicable Pakistan law, then records are removed.

  • Policy change notification

    When this policy changes, the updated version appears here with a revised date. Continued use of your account after that date means you have seen the current version.

POLICY QUESTIONS ANSWERED

Privacy Policy — Questions We Hear Most Often

These answers cover the data and privacy questions that come up most often. If your question is not here, contact support through the routes listed above.

What personal information does cb77game collect from my account?

We collect the details you submit at registration — name, contact information and any payment method you link, such as Easypaisa or Raast. We also record session activity and wallet transactions to operate your account and respond to support requests.

Can I see what data is held against my account?

Yes. Log in and open your account dashboard to review your profile details, linked payment methods and transaction history. For a fuller record summary, raise a request through live chat or email support and we will send you the relevant details.

How do I correct information on my account?

Many details can be updated directly in account settings after login. If a field is not editable, contact our support team with the correct information and they will update the record on your behalf. We do not require you to post documents for routine corrections.

Does cb77game share my data with third parties?

We share data only where necessary — for example, passing Easypaisa or Raast payment details to the relevant processor to complete a transaction. We do not sell your personal details to third parties for their own marketing or promotional use.

How long does cb77game keep my account records?

Records are kept while your account is active. After you close your account, we retain data only for the period required under applicable law in Pakistan. Once that period ends, records are removed. You can ask support to confirm the retention period that applies to your account.

What do I do if I think my account data has been accessed without my permission?

Contact our support team immediately through live chat or the email route in your account settings. Describe what you have noticed and include your registered contact details. Our team will review the access log for your account and advise on next steps.